Delete your My Farm Family account
This page explains how to delete your account and data for the My Farm Family app (family.myfarm.app).
Option 1: In the app
- Open My Farm Family and sign in.
- Go to Account.
- Tap Delete account and confirm.
Option 2: By email
Email support@myfarmfamily.org from the address on your account with the subject "Account deletion request". We may ask you to verify ownership before deleting.
What is deleted or anonymized
- Your profile, name and avatar
- Pet and animal data
- Photos
- Care logs, medication records and notes
What is retained (anonymized)
For legal, tax and financial reasons we keep the following, with your identity removed:
- Purchase receipts
- Token / store ledger entries
- Pet transfer records
Deletion is permanent and cannot be undone. Requests are processed promptly (typically within 30 days).